Shipping & Delivery Across Pakistan

Elishwear ships nationwide across Pakistan with cash on delivery, and every parcel goes out in plain packaging with nothing on the outside identifying what is inside. Here is exactly what to expect.

Shipping charges

The rate is the same whether you are in Lahore, Karachi, Islamabad or a smaller town — there is no separate remote-area surcharge.

Delivery time

Orders are packed and dispatched within 1 to 2 working days. Delivery then takes a further 3 to 6 working days depending on your city, so most orders arrive within about a week of being placed.

Major cities — Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar — are usually at the faster end of that range. Smaller towns and rural addresses take a day or two longer. Working days exclude Sundays and public holidays, and courier networks slow down noticeably around Eid.

Payment options

• Cash on delivery (COD) — pay the rider when your parcel arrives. Available nationwide.
• Bank transfer — pay in advance to our account; we dispatch once payment clears.
• Credit and debit card — paid online at checkout.

Orders above Rs 10,000 are processed on bank deposit only, not cash on delivery.

Discreet packaging

We know this is a private purchase. Every order ships in plain, unbranded packaging. There is nothing on the outside naming Elishwear or describing the contents, and the courier is not told what is inside the parcel. It looks like any other package.

Tracking your order

Once your parcel is dispatched you will receive a confirmation with tracking details. If you have not heard anything within two working days of ordering, message us on WhatsApp at 0300-8108953 with your order number and we will check it for you.

If nobody is home

The courier will normally attempt delivery again the next working day, and will usually call the number on the order first. Please make sure the phone number you enter at checkout is one you actually answer — an unreachable number is the single most common reason a COD parcel gets returned to us.

Exchanges and returns

If something does not fit, unworn items with all tags and hygiene stickers still attached can be exchanged within 30 days of delivery. Return postage is paid by the customer, except where an item arrived damaged, faulty or incorrect — in those cases we cover it.

For hygiene reasons we cannot accept exchanges on standalone panties or accessories. If your order arrives damaged or wrong, contact us within 48 hours with photos and we will replace it at no cost. Full terms are on our exchange and returns policy page.

Ordering the right size first time

Most exchanges come down to sizing, and most sizing problems come down to the band. Our bra size guide walks you through measuring at home in about two minutes — worth doing before you order rather than after.

Questions

WhatsApp 0300-8108953 or email info@elishwear.com. Our team replies within 12 hours. You will also find the most common questions answered on our FAQs page.

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